Why was my order cancelled or rejected?

Orders can be cancelled or rejected for various reasons. When trading on the ASX through Webull, you are bound by the ASX & Cboe Operating Rules as well as the ASIC Market Integrity Rules. If these rules are violated, it is at our broker-dealer's full discretion to cancel or reject orders. Any suspicious orders that suggest insider trading, market manipulation, or any other suspicious activity will be rejected.

Other reasons for order rejection may include:

• Order price being too far from the last traded price

• Security being suspended, delisted, or reconstructed

• Security turning ex-entitlement

• Order expiration

• Corporate actions

When a company undertakes a dividend, share split, merger, acquisition, or spin-off, any active orders will be purged by the exchange at the close of the market session on the day prior to the stock turning ex-dividend or ex-entitlement. This regulation is designed to protect investors from changing circumstances once a company takes these actions. Once dividends are announced or a capital restructuring is taking place where new shares are being offered, this new information could impact your decision to invest.

As a broker, we uphold the responsibility to ensure a fair and orderly market is maintained. The ASX has implemented pricing parameters to prevent market manipulation, which we must comply with in line with our broker's Compliance Policy. For example, orders placed within the platform may be rejected or cancelled if the entered limit price deviated too far away from the last traded price.