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What documents do I need to prepare to open an account?

To comply with Australian Anti-Money Laundering and Counter-Terrorism Financing laws, we need to verify your identity. This is a standard process called 'Know Your Client' (KYC). We use AUSTRAC-compliant electronic verification services to verify your identity and address whenever possible. If this is unsuccessful, we will ask you to provide physical copies of acceptable government-issued photo identification and proof of address documents.


Here's a general overview of what you might need:


Individuals/Joints:

  • Photo identification: A clear photo of your Australian Driver's Licence or Passport. Non-Australian passports are also accepted.
  • Proof of residential address (if requested): A recent (within the last 6 months) bank statement, credit card statement, or utility bill showing your name and address. Please note: A driver's licence alone is not acceptable as proof of address.

SMSFs:

  • Photo identification and proof of residential address: For each trustee and beneficiary.
  • Evidence of registration with the ATO
  • Certified copy of the SMSF trust deed (if request)

Companies:

  • Photo identification and proof of residential address: For each director and beneficial owner (individuals who own or control 25% or more of the company).
  • ASIC company registration record

Individual Trusts:

  • Photo identification and proof of residential address: For each trustee and beneficiary.
  • Certified copy of the trust deed.

Company Trusts:

  • Photo identification and proof of residential address: For each director and beneficial owner (individuals who own or control 25% or more of the company).
  • Certified copy of the trust deed.
  • ASIC company registration record

Please note that additional information may be requested by our team to successfully open a new account. This can be to comply with regulatory requirements or relate to the specifics of the account in question.



GBG are global specialists in digital identity. Enabling fast, simple and compliant customer onboarding, reducing the risk of fraud for many of the world’s leading organisations.

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